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Using email sequences

Written by Donna

What if every creator on your list got a perfectly timed follow-up without you lifting a finger? That's exactly what sequences do. Build your outreach once, and Modash sends it automatically - the right message, to the right creator, at the right time. No more spreadsheets tracking who needs a nudge. No more "I forgot to follow up." Just partnerships that move forward while you sleep.

How to create a sequence

  1. Go to Email in the sidebar and select Sequences.

  2. Give your sequence a name (e.g., "Gifting Outreach 3-Step").

  3. Add your first email - this is your initial outreach message.

  4. Click Add step to create follow-up emails.

  5. Set the delay between each step (e.g., wait 3 days after the previous email).

  6. Write the content for each follow-up.

  7. Use variables like {First Name} to keep emails personalised.

  8. Click Save.

That's it. You just built an outreach machine that runs on autopilot.

Each follow-up sends as a reply in the same email thread, so creators see one clean conversation instead of scattered messages. Modash sends all bulk emails - including sequence follow-ups - with a randomized delay of 5 to 30 seconds between each message to protect your domain reputation and keep deliverability high.

When sequences stop automatically

Modash has three exit criteria that stop a sequence for a creator. You can review and adjust these in your sequence's Settings tab:

  • Reply received - if a creator replies to any email in the sequence, it stops automatically. No more awkward "just checking in" after they already said yes.

  • Relationship status changes - if you or a team member changes the creator's relationship status, the sequence stops. Useful when you've moved a creator to a different stage.

  • Email bounced - if any email in the sequence bounces, it stops immediately. This is always on and can't be turned off, protecting your domain reputation.

Sending a sequence to creators

You can start a sequence from several places in Modash:

  • Open a list in Manage, select creators, and click Send email

  • Open a campaign in Track, go to the Creators tab, select creators, and click Send emails

  • Open any creator's relationship sidebar and click New in the Conversations section

  • Go to Email and click New email

Modash sends the first email immediately and queues up every follow-up automatically. What used to take you an entire afternoon of manual follow-ups now happens in a single click.

Your new outreach and follow-ups have separate daily limits, so a busy follow-up queue never blocks you from reaching new creators. You can send up to 100 new outreach emails and up to 300 follow-up emails per day, with a total daily cap of 400 bulk emails per connected email account. If a day's follow-up slots are full, Modash pushes the next follow-up to the following available day.

Tracking sequence performance

You're not sending emails into the void. Open your sequence in Sequences to see key metrics at a glance:

  • Enrolled - how many creators have entered the sequence

  • In Progress - how many are currently active

  • Completed - how many have finished or exited via an exit criteria

  • Failed - how many had email delivery failures

Want per-step performance? Use templates for each sequence step. Open and reply stats for each template appear on the Templates page, so you can see exactly which step drives the most engagement.

Spot a follow-up that's landing really well? Study it, steal the formula, and apply it everywhere else. Your outreach gets smarter every time you send.

Pro tip: Build your outreach templates in Templates first, then plug them into each sequence step. Templates + sequences = a fully automated outreach engine that still sounds like you wrote every email by hand.

FAQs

  • What happens if a creator replies in the middle of a sequence?

    The sequence stops automatically for that creator, so they won't receive any more follow-ups. You can pick up the conversation naturally from there.

  • Can I customise the delay between emails?

    Yes. Set custom delays for each step - 2 days, 5 days, a week, or whatever fits your outreach strategy.

  • How many emails can I include in a sequence?

    You can add as many steps as you need, but 2-3 follow-ups typically work best. Shorter sequences tend to feel more natural and get better reply rates.

  • Can I pause or stop a sequence after I've started it?

    Yes. You can pause or stop sequences at any time from the creator's relationship sidebar.

  • Can I edit a sequence after creating it?

    Yes. Update your sequences at any time to adjust timing, messaging, or steps. Changes apply to future sends only - emails already queued for creators currently in the sequence won't be affected.

  • Will follow-ups block my new outreach emails?

    Never. New outreach and follow-ups have separate daily limits. You can always send up to 100 new outreach emails per day, even if you have 300 follow-ups scheduled.

  • Why are my sequence emails sent at different times?

    Modash sends all bulk emails with a randomized delay of 5 to 30 seconds between each message. This staggered, randomized sending avoids triggering spam filters and makes your emails feel more natural, improving deliverability and response rates.

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