# Modash Help Center

> Your entire influencer program, in one place.

## Getting Started

- [What is Modash and how does it work?](https://help.modash.io/en/articles/13714522-what-is-modash-and-how-does-it-work.md)
- [Connecting your Shopify store](https://help.modash.io/en/articles/13714540-connecting-your-shopify-store.md)
- [Connecting your email for outreach](https://help.modash.io/en/articles/13714564-connecting-your-email-for-outreach.md)
- [Importing your existing influencer base into Modash](https://help.modash.io/en/articles/13714603-importing-your-existing-influencer-base-into-modash.md)
- [How to Modash 101](https://help.modash.io/en/articles/13762357-how-to-modash-101.md): A video guide to help you make the most of your Modash subscription.

## Discover

- [Find the perfect match \(using search filters\)](https://help.modash.io/en/articles/5688853-find-the-perfect-match-using-search-filters.md)
- [How to use AI search to find creators](https://help.modash.io/en/articles/13714842-how-to-use-ai-search-to-find-creators.md)
- [How to find lookalike creators](https://help.modash.io/en/articles/5467269-how-to-find-lookalike-creators.md)
- [Profile reports and summaries](https://help.modash.io/en/articles/13715024-profile-reports-and-summaries.md)
- [Understanding audience demographics and insights](https://help.modash.io/en/articles/13715083-understanding-audience-demographics-and-insights.md)
- [Understanding engagement rate and how Modash calculates it](https://help.modash.io/en/articles/6542471-understanding-engagement-rate-and-how-modash-calculates-it.md)
- [Fake followers 101: Understanding audience quality](https://help.modash.io/en/articles/5649607-fake-followers-101-understanding-audience-quality.md)
- [How to get contact information](https://help.modash.io/en/articles/13714904-how-to-get-contact-information.md)
- [How to bulk save creators to lists](https://help.modash.io/en/articles/10484801-how-to-bulk-save-creators-to-lists.md)
- [How to hide \(and unhide\) creators from search](https://help.modash.io/en/articles/7245882-how-to-hide-and-unhide-creators-from-search.md)
- [Profile updates: How often data refreshes](https://help.modash.io/en/articles/5467354-profile-updates-how-often-data-refreshes.md)

## Manage

- [Creating and organizing creator lists](https://help.modash.io/en/articles/10476262-creating-and-organizing-creator-lists.md)
- [Finding influential fans \(creators who engage with your brand\)](https://help.modash.io/en/articles/10476315-finding-influential-fans-creators-who-engage-with-your-brand.md)
- [Managing creator relationships and statuses](https://help.modash.io/en/articles/13715187-managing-creator-relationships-and-statuses.md)
- [Adding notes to creator profiles](https://help.modash.io/en/articles/13715144-adding-notes-to-creator-profiles.md)
- [Tracking creator assignments](https://help.modash.io/en/articles/13715211-tracking-creator-assignments.md)
- [How to check unique audience](https://help.modash.io/en/articles/10476331-how-to-check-unique-audience.md)

## Email

- [Sending your first email to creators](https://help.modash.io/en/articles/13715783-sending-your-first-email-to-creators.md)
- [Creating email templates](https://help.modash.io/en/articles/13715797-creating-email-templates.md)
- [Personalising outreach at scale](https://help.modash.io/en/articles/13715884-personalising-outreach-at-scale.md)
- [Using email sequences](https://help.modash.io/en/articles/13715842-using-email-sequences.md)
- [Tracking email opens and replies](https://help.modash.io/en/articles/13715859-tracking-email-opens-and-replies.md)
- [Managing email conversations \(shared inbox\)](https://help.modash.io/en/articles/13715874-managing-email-conversations-shared-inbox.md)
- [How bulk email limits work](https://help.modash.io/en/articles/14635548-how-bulk-email-limits-work.md)
- [How to sync your Gmail signature with Modash](https://help.modash.io/en/articles/10305178-how-to-sync-your-gmail-signature-with-modash.md)
- [A quick guide to better email deliverability](https://help.modash.io/en/articles/12290709-a-quick-guide-to-better-email-deliverability.md): Protect your domain reputation and keep your emails out of Spam folders

## Track

- [Creating your first campaign](https://help.modash.io/en/articles/5467242-creating-your-first-campaign.md)
- [Adding creators to campaigns](https://help.modash.io/en/articles/13715918-adding-creators-to-campaigns.md)
- [How Modash captures all your creator content](https://help.modash.io/en/articles/10485038-how-modash-captures-all-your-creator-content.md)
- [How to add missing content](https://help.modash.io/en/articles/10485302-how-to-add-missing-content.md)
- [How to create and assign Shopify discount codes](https://help.modash.io/en/articles/13717096-how-to-create-and-assign-shopify-discount-codes.md)
- [How to connect multiple Shopify stores](https://help.modash.io/en/articles/11587373-how-to-connect-multiple-shopify-stores.md)
- [How to use link tracking](https://help.modash.io/en/articles/9479538-how-to-use-link-tracking.md)
- [How to send products to influencers with Modash](https://help.modash.io/en/articles/10370751-how-to-send-products-to-influencers-with-modash.md): Streamline your gifting campaigns with Modash
- [Tracking sales and revenue per creator](https://help.modash.io/en/articles/13717414-tracking-sales-and-revenue-per-creator.md)
- [Understanding campaign analytics](https://help.modash.io/en/articles/13717084-understanding-campaign-analytics.md)
- [Understanding Earned Media Value \(EMV\)](https://help.modash.io/en/articles/13717574-understanding-earned-media-value-emv.md)

## Pay

- [Setting up affiliate programs](https://help.modash.io/en/articles/13715380-setting-up-affiliate-programs.md)
- [Creating commission tiers](https://help.modash.io/en/articles/13715435-creating-commission-tiers.md)
- [How affiliate tracking works](https://help.modash.io/en/articles/13715541-how-affiliate-tracking-works.md)
- [How to create a fixed fee payment](https://help.modash.io/en/articles/13718558-how-to-create-a-fixed-fee-payment.md)
- [Creator payment workflows and timelines](https://help.modash.io/en/articles/13715625-creator-payment-workflows-and-timelines.md)
- [How creators get paid](https://help.modash.io/en/articles/13715679-how-creators-get-paid.md)
- [Understanding hold periods and minimum payout thresholds](https://help.modash.io/en/articles/13715607-understanding-hold-periods-and-minimum-payout-thresholds.md)
- [Topping up your payment balance](https://help.modash.io/en/articles/13715758-topping-up-your-payment-balance.md)
- [How VAT is handled with Modash](https://help.modash.io/en/articles/13715714-how-vat-is-handled-with-modash.md)

## Account & Billing

- [Managing your subscription plan](https://help.modash.io/en/articles/5467143-managing-your-subscription-plan.md): How changing your current subscription works
- [User roles and permissions](https://help.modash.io/en/articles/5717237-user-roles-and-permissions.md)
- [Billing and invoices](https://help.modash.io/en/articles/13714707-billing-and-invoices.md)

## Modash API

- [API overview and getting started](https://help.modash.io/en/articles/14035513-api-overview-and-getting-started.md): Get up and running with the Modash API. Learn how to authenticate your requests, make your first API call, and understand the difference between the Discovery API and RAW API.
- [Discovery API best practices and onboarding](https://help.modash.io/en/articles/14035533-discovery-api-best-practices-and-onboarding.md): Master the Discovery API workflow - from searching and filtering creators to fetching detailed profile reports. Learn how to optimise your credit usage and troubleshoot common issues.
- [Discovery API search optimisation](https://help.modash.io/en/articles/14035556-discovery-api-search-optimisation.md)
- [RAW API best practices and onboarding](https://help.modash.io/en/articles/14035598-raw-api-best-practices-and-onboarding.md): Learn how to use the RAW API for campaign monitoring, performance analysis, and data enrichment - and how to combine it with the Discovery API for maximum impact.
- [API cheat sheet: limits, filters & metrics](https://help.modash.io/en/articles/14035619-api-cheat-sheet-limits-filters-metrics.md): Your quick reference for everything you need mid-build - rate limits, data refresh rates, search filters, engagement calculations, credibility scores, and lookalike types, all in one place.
- [API error handling](https://help.modash.io/en/articles/14035652-api-error-handling.md): Build a reliable integration by handling errors the right way. Covers error response formats, common error codes, and step-by-step retry patterns for rate limits, server errors, and client errors.
- [Modash API Health Endpoint](https://help.modash.io/en/articles/11171109-modash-api-health-endpoint.md): Monitor the real-time status of Modash API services. Understand health statuses, what's being monitored, and how to use the endpoint in your own status dashboards.